Privacy policy

Eshine Consulting ("we", "us") is a recruitment and HR consulting business based in Melbourne, Victoria. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

We only collect what each form needs:

• Job applications and CV registrations: full name, email, phone, current location, work rights in Australia, your CV file, any message you add, the job you applied for (if any), and the language you used.
• Employer enquiries and vacancy briefs: company name, contact name, work email, phone, the service you are interested in, role title, number of hires, location and your message.
• Contact form: name, email, phone (optional), whether you are a candidate or employer, and your message.
• Consent record: for every form, the date and time you agreed to this policy.

We do not ask for sensitive information (such as health, religion or tax file number) through this website. Please do not include it in your CV or messages.

Why we collect it

• To assess your application and contact you about suitable roles.
• With your agreement, to share your details with a prospective employer for a specific role. We will tell you before we put you forward.
• To respond to enquiries from employers and manage our services.
• To keep the website secure and prevent spam.

Where your information is stored

• Form details are stored in a Cloudflare D1 database. CV files are stored in private Cloudflare R2 storage. CV files have no public links; only Eshine staff can download them after signing in.
• Cloudflare may process and store data in data centres outside Australia (for example, the United States). We take reasonable steps to make sure overseas providers handle your information consistently with the APPs.
• We use a transactional email service to send confirmation and notification emails. It processes your name and email address for that purpose.

Spam protection and cookies

• Our forms use Cloudflare Turnstile to check that a person, not a bot, is sending them. Turnstile processes technical information such as your IP address and browser details. It does not use advertising cookies.
• We set one cookie, lang, to remember whether you prefer English or Chinese. We do not use advertising or tracking cookies.

How long we keep it

We keep applications, CVs and enquiries for up to 2 years from your last contact with us. After that we delete them, or ask whether you want us to keep your details. You can ask us to delete your information at any time.

Access, correction and deletion

You can ask to see, correct or delete the personal information we hold about you by using our contact page. We will reply within 30 days.

Complaints

If you have a concern about how we handled your information, please contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes

We will update this page if what we collect, or how we use it, changes.